This charge exists in addition to the applicable boarding fees and taxes, and varies in accordance to the type of reward you're collecting. In order to inquire as to the cost of collecting your reward, please contact us via our Call Center or LAN offices.
The service charge applies ONLY if you claim your reward through the Call Center or LAN offices.
If you collect the reward via LAN.com, YOU PAY NO SERVICE CHARGE!
You may make changes in your reservation without incurring additional charges prior to your airline ticket being issued.
However, once the award ticket has been issued , LANPASS will charge a fee for any changes that generate a ticket re-issue, that is, changes in date, route or flight. This charge will vary depending on the type of award claimed. Remember that there is no charge for changing the date of your LANPASS award if you do it through LAN.com.
Changes must take place through LAN's Call Center, by paying the fee directly with a credit card, or at any LAN office.
| TABLE OF FEES | |
| IN NATIONAL ROUTES CHILE (includes Easter Island) PERU ARGENTINA OTHER, i.e.: Between Miami and San Juan , Puerto Rico |
$ 8.000 US $15 AR $15 US $15 |
| IN REGIONAL ROUTES |
US $25
|
IN LONG HAUL ROUTES All international routes between zones(*). i.e.: Los Angeles - Santiago. New York - Lima. Note: Ecuador - Colombia and Venezuela to North American not included. |
US $40 |
Domestic routes not flown by LAN, but rather by associate or oneworld airlines. i.e.: Madrid Barcelona or Sydney Melbourne. |
|
(*) Zones = South America, North America and the Caribbean (includes Central America), Europe, Oceanía, Asia and Africa .
Beginning January 1, 2007, if you claim a ticket and choose to return it after it has been issued, you must pay a fee in kilometers depending on the award claimed.
Which awards may be returned?
In order to be returned an award must comply with the following:
How do I make a return?
Request your return by contacting the LANPASS call center. After you have filed your request, the unused kilometers will be returned to your LANPASS kilometers account.
| AWARD TYPE | CHARGE |
| Flights within Chile* | 6.000 kms. |
| Flights within Argentina | |
| Flights within Perú | |
| Within South America | 10.000 kms. |
|
|
| From and to South America | 15.000 kms. |
| Domestic routes not flown by LAN, but rather by associate or oneworld airlines. |
Table is valid for LAN flights, one world airlines and affiliated airlines.
* Includes Easter Island
Claim your awards at LAN.com and you won't pay service charges!