The reason for this review and authorization is to ensure that there is no existing counter-indication, from a medical point of view, that may be harmful to the patient when traveling.

General information

Passengers requiring an authorization to travel may complete and turn in the Health Information Form (MEDIF).

This document consists of two sections which must be completed:

Section 1a must be completed by LAN's sales office or the travel agency that sold the ticket, or, in its absence, may also be completed by the passenger.

Section 2a must be treated by the physician who is providing medical treatment to the passenger*.

*To avoid delays in the authorization process, please make sure that all required spaces have been properly filled out.

Download the Medical Information Form (MEDIF). In order to be approved in time, once completed, the MEDIF form must be faxed over to the call center at 305-670-5501 or contact your travel agency at least 24 hours¹ prior to departure.

Who must complete the MEDIF form?

A lactating patient requiring oxygen or any other type of monitoring.
Newborns a week old or less.
Infants requiring incubators.
Women in high risk pregnancies.
Women who have given birth within a week prior to the flight.
Passengers requiring a stretcher ².
Passengers who request oxygen ³.
Patients who have undergone surgery within 10 days of travel.
Passengers suffering from terminal cancer.
Other *.

Exceptions:Passengers who are in a cast must present a MEDIF form only when it is an articulation fracture (ankle, knee or elbow). Other types of casts do not require a MEDIF form. However, they must present a health certificate at the moment of boarding, stating a diagnosis.

¹ Requests for stretcher, oxygen or incubator must be filed with over 24 hours of advance notice. Please contact our Call Center for more information about request timeframes.

² Stretcher service is available exclusively in national flights within Chile and Peru.

³ Ask about specific medical conditions at our Call Center or travel agencies.

³ The oxygen container service provided by LAN is available exclusively on domestic flights within Chile and Peru. Additionally, LAN accepts oxygen concentrators (POCs) on all routes.

* To ask about specific medical conditions, call 600 526 2000 (option two) or contact a LAN sales office or the relevant travel agency.