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Buy safely

Reserve your tickets at LAN.com. It's convenient, easy and SAFE.



What security measure has LAN.com undertaken?

We use SSL (Secure Sockets Layer) technology, which ensures both the authenticity of our site and the encoding of all the information you provide.

Every time you purchase a ticket at LAN.com and provide information of a personal nature , no matter where you are, your browser will connect to our site via the SSL protocol, which affirms that you are really at LAN.com and using our servers (which will be made apparent through the appearance of the HTTPS code in the address bar of your browser). This way, a method of encoding your information and a unique session password are established.

This technology allows your personal information (such as your name, address and credit card information) to be encoded prior to your transaction , so that it cannot be read as it travels over the Internet.

All SSL certificates are created for a particular server, at a specific domain and for an established commercial entity. LAN uses a server certified by Versign's Thawte.


What information does LAN.com ask for?



  • Information required for the purchase of a ticket : first name, surname, address, telephone number, e-mail address, and the information needed with respect to the chosen form of payment.


  • Information regarding you interests and personal preferences : this information is requested with the goal of developing new products and services.


  • All information entered at LAN.com is maintained strictly confidential.


What information does LAN.com store?

  • We store such personal information as your first name, surname, address, e-mail address, LANPASS account number, your flight data and travel history. This information can be used to inform you about, for example, possible last minute changes.


  • LAN.com does NOT store your credit card information.


  • In addition, we record general statistics pertaining to visits to our site, including number of visits, most visited pages, Internet service providers, among others, with the objective of measuring such data. This information in collected while maintaining the visitor's anonymity.