Baggage Information Offices

  • Airport Phone Fax Schedule
    Auckland
    649-2566900 649-2566901 Mon to Fri 8:00 am to 4:00 pm.
    Bogotá
    573-18 833 87 89 ext 5701
    ---
    7:30 am to 6:00 pm.
    Cancún
    52-998-886-0360/61 52 998 8860361 Mon to Fri 9:00 am to 2:00 pm / 3:00 pm to 6:00 pm
    Sat 4:00 pm a 00:00 am.
    Caracas 58-212-355-2301/355-1804
    58 212 3551804 Mon to Fri 10:00 am to 9:00 pm
    Sun 4:00 pm to 9:00 pm.
    Mexico City
    52-55-557-19-028 5255-57869043 Mon 5:00 pm to 1:00 am
    Tue to Sun 6:00 pm a 2:00 am.

    Frankfurt

    01805-010334 (14ct/Min) 069-69059377 Mon to Fri 1:30 pm to 3:30 pm.
    La Paz
    591- 2- 2823058 591-2-2121961 Mon-Wed-Fri-Sun 7:15 am to 10:30 pm
    Tue 2:30 pm to 10:30 pm.
    Havana
    537-2664-644 ext 3197 537-642-6172 8:00 am to 1:00 pm.
    Los Angeles
    310-646-1954 310 6462071 Mon to Sun 6:30 am to 4:00 pm.
    Madrid
    3491-333-8390 3491-7438894 Mon-Tue-Wed-Thu-Sat 7:00 am to 1:00 am.
    Fri-Sun 9:00 am to 1:00 am.
    Miami
    786-265-5510 305-869-9399 4:30 am to 11:30 pm.
    Montevideo 5982-604-0184 59 82 6040185 Mon-Wed-Fri 9:00 am to 6:00 pm
    Tue-Thu 8:00 am to 3:00 pm.
    Sun 1:00 pm to 7:30 pm.
    New York 1-718-751-4576 1-718-751-4570 Mon to Sun 5:30 am to 2:00 pm / 4:00 pm to 00:30 am
    Papeete
    689-826457/ 503010 689-826457/ 421887  
    Punta Cana
    809-7635353 809-9590144  
    Rio de Janeiro 5521-33983601 5521-33983797 Mon to Fri 2:00 pm to 7:00 pm

    Salvador de Bahía

    5511-6445284 5511-6445284 Mon to Sun 6:00 am to 10:00 pm
    Santa Cruz 591-3-3852372 591-3-3852401 Mon-Wed-Fri-Sun 4:00 pm to 9:00 pm
    Tue 7:00 am to 11:00 am and 4:00 pm to 9:00 pm
    Thu-Sat  4:00 pm to 9:00 pm

    Sao Paulo

    5511-64452845 55119324-0649 Mon to Sun 6:00 am to 10:00 pm
    Sydney 612 96673447 612 9667 1564 Mon-Tue-Wed-Fri-Sat 6:30 am to 1:00 pm