LAN informs the status of its flights to and from New York given the current weather conditions
Santiago, February 8, 2013.
Last updated at 4:00 p.m. (local time in Santiago)
Regarding the weather conditions affecting the city of New York, LAN Airlines would like to indicate the following:
As a result of the snow storm that is going to affect New York, John F. Kennedy International Airport (JFK) will be closed from February 8 at 16:00 to February 9 at 16:00 LT.
For this reason, the company has had to reschedule some of its flights. Next, check the new time for your flight:
|Flight Number||Departing From||Arriving at||Date||Estimated Departure Time||Status|
|LA533||New York||Santiago||Feb 8||3:00 p.m. LT||Departs 5 hours earlier|
|LA2534||Lima||New York||Feb 8||12:45 p.m. LT||Canceled|
|XL538||Guayaquil||New York||Feb 8||1:05 p.m. LT||Canceled|
|XL539||New York||Guayaquil||Feb 8||10:00 p.m. LT||Canceled|
|LA2535||New York||Lima||Feb 9||2:25 p.m. LT||Canceled|
|LA531||New York||Lima||Feb 8||10:55 p.m. LT||Canceled|
|LA531||New York||Santiago||Feb 8||10:55 p.m. LT||Canceled|
|LA532||Santiago||New York||Feb 8||10:20 p.m. LT||Delayed. Rescheduled for Feb 9 12:30 p.m. LT|
|LA530||Santiago||New York||Feb 8||9.20 p.m. LT||Canceled|
|LA530||Lima||New York||Feb 9||00:15 a.m. LT||Canceled|
|XL536||Guayaquil||New York||Feb 8||11:00 p.m. LT||Canceled|
|XL537||New York||Guayaquil||Feb 9||7:55 a.m. LT||Canceled|
|LA533||New York||Santiago||Feb 9||8:00 p.m. LT||Delayed. Rescheduled for 11:30 p.m. LT|
Passengers with LAN tickets who are affected by the cancelation or rescheduling of their flights can choose from the following alternatives:
- A date/flight change without paying a fine, flying up to February 15, 2013, as long as there is space available in the original cabin for LAN flights and subject to class for flights with other companies included in their ticket.
- A date/flight change without paying a fine, flying up to March 15, 2013 and paying any difference in price that may occur.
- A route change without paying a fine where legally allowed in the country of purchase and paying any difference in price that may occur.
- A refund if allowed by fare regulations, detailed in the purchase receipt.
Refunds processed irrespective of the restrictions of the purchased fare and according to local guidelines are only available in Europe, the U.S.A., Canada, Chile, Brazil, Australia, New Zealand, Colombia, Ecuador, Peru and Argentina.
To take advantage of one of these options, passengers should call our Contact Center or go to one of our sales offices.
Given that this is a contingency for which the company is not responsible, exceptions for date changes and refunds for LANTOURS DST ground services purchased directly through LAN are subject to the policies established by each operator.
We would like to apologize for any inconvenience this situation, which is beyond the company’s control, may cause our passengers and, at the same time, reiterate our commitment to maintaining the highest standards of safety, quality and service.
LAN has made this decision based on its high safety standards and is constantly monitoring the situation, so will duly inform passengers about any changes to the status of its operations.