LAN Airlines: Tropical Storm Isaac Update # 1
August 25, 2012 – Tropical Storm Isaac is expected to produce weather that may affect LAN Airlines and its affiliates normally scheduled operations to/from Miami.
LAN is offering passengers who have already purchased tickets for travel on August 26, 2012 the option to re-book without penalty by calling our contact center at 1-866-I-FLY-LAN (1-866-435-9526). Passengers are also encouraged to check their flight status on lan.com as weather conditions continue to change.
Passengers holding ticketed reservations with LAN Airlines and its affiliates to/from Miami on August 26, 2012 are eligible to choose one of the exceptions stated below provided that the option is requested and processed no later than 10 days from original travel date:
- One date/flight change, free of penalty (can be round-trip) provided all other regulations are honored (maximum, seasonality, etc.). Changes apply subject to cabin availability provided that passengers rebook their journeys no later than 30 days from their original departure date.
- Requests to reschedule flights beyond the dates established (inbound and/or outbound) are subject to class availability and ticket validity.
- One-time route change applies free of penalty and subject to applicable fare differences and current reissue policy.
- Passengers on flights affected with tickets issued in Europe, USA, Canada, Chile, Brazil, Australia and New Zealand are eligible for involuntary refund of the ticket or flight coupons.
|FLIGHTS||ROUTE||ITINERARY (LOCAL TIME)||ESTIMATED DEPARTURE (LOCAL TIME)|
We recommend that passengers that are scheduled to fly with us today tofrom Miami check their flight status on www.lan.com. The next scheduled update is set for 10:00 pm EST. Passengers are encouraged to check back at that time before departing for the airport.
Passengers on flight LA 5503, please check their flight status on www.aa.com
US based Passengers whose flights have been affected can call 1-866-435-9526 (1-866-I-FLY-LAN) for assistance 24 hours a day.