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LANPASS News

As the LATAM Group, we are continuing to forge ahead, offering more and better benefits to recognize and say thank you to our members for their preference and loyalty.

  • We know that connectivity and time are fundamental elements when the time comes to fly. Because of this, we want to share some new products and services with you:

    Saló VIPRelax and enjoy yourself in the new VIP lounge in Guarulhos, Sao Paulo: Starting in November, LATAM Group would like to invite you to its first VIP lounge. Located in Terminal 3, this lounge will feature 19,375 square feet (1,800 square meters) of space for our passengers to enjoy a calm, relaxing moment in a warm atmosphere with impeccable service. Starting in January 2015, we will inaugurate a new VIP lounge in Santiago, Chile and add this to our network of lounges. See more.

    Entretenimiento a bordoOn-board entertainment now on your electronic device: Starting in January 2015, you will be able to enjoy a new on-board entertainment system that is currently being installed on our Airbus A320 flights. You will have access to movies, music, television series and the flight map on your own electronic devices. We will gradually install this system on all of our A320 fleet that flies within South America. Find out more here.

    Botón OffForget about the “off” button on your electronic devices: Starting on October 14, you can keep your electronic device turned on throughout flights by activating the “Airplane Mode” on flights within Ecuador. We are pioneers in South America with the use of this technology and we are making process with installing it on all of our flights. See more.

    Postula a UpgradeRequest a Cabin Upgrade for your TAM flights: From September 2014, members with Comodoro Black and Comodoro status can request an Upgrade on TAM flights through your preferred Contact Center. Find out more about this benefit.                            

    Aviones modernos y ecológicosModern and eco-friendly aircrafts: We want to have one of the most modern, eco-friendly fleets in the world. At the beginning of 2015, Boeing 787-9 airplanes will start arriving and the new Airbus A350 will come towards the end of the same year. Incorporation of both aircraft will mark the beginning of a new long-haul fleet for LAN and TAM, built with lighter, more efficient materials. See more.

    Besides thanking you for preferring LAN and TAM, we also wanted to share that for the first time in our history we have been selected in the world category of the Dow Jones Sustainability Index that evaluates companies in economic, social and environmental areas. This confirms our commitment and leadership in the field of sustainability within the airline industry.

    We also want to remind you about some of the technological advances that we have made and reported over the past few months, like the new APP Mobile for iPhone, maternity break for Elite mothers, new VIP lounges in Bogotá, Ezeiza and Miami and Special Services care for Comodoro Black members on TAM flights.