As the LATAM Group, we are continuing to forge ahead, offering more and better benefits to recognize and say thank you to our members for their preference and loyalty.
One of our main challenges was to migrate the LATAM group to a single alliance so that we can offer you a better network and a streamlined, consistent experience. We have been going through that process, certain that your travel experience will be getting better every day, and now we are delighted to share some great news with you: As of March 31st, TAM will form part of the oneworld alliance, which is home to the 14 top global airlines. Thanks to this fact, our LANPASS members will have better access to the international network through TAM and their VIP lounges. More LAN and LANPASS news can be found below.
New oneworld benefits when flying with TAM
Excess baggage on TAM flights: our Comodoro and Comodoro Black members will be able to take 1 piece or 20 kg of excess baggage on top of the allowance for your flights.
Access to the TAM VIP lounges at Guarulhos: our Comodoro and Comodoro Black members, whose status is the equivalent of oneworld’s Emerald status, will have access along with a companion to the TAM Executive VIP lounge, which is located in terminal 2 of Guarulhos airport in Sao Paulo. Also, all of our Premium Silver members, whose status is the equivalent of oneworld’s Sapphire status, will have access along with a companion to the TAM Business Class VIP lounge, which is located in terminal 1 of Guarulhos airport in Sao Paulo.
Recognition of oneworld category on TAM flight boarding passes: our Comodoro and Comodoro Black member categories will be automatically recognized as oneworld Emerald category on the boarding pass when flying with TAM, smoothing the way to preferential boarding and VIP lounges.
LAN and LANPASS news
Special Services Benefit on TAM flights: As of May 1st, TAM’s Special Services team will be at the disposal of our Comodoro Black members in airports where that service is on offer.
New LATAM Cabins: To offer you a refreshing experience when you fly with LAN and TAM, and as part of the integration of the two companies and renewal of our fleet, we are beginning to roll out a new world-class design inspired by the rich colors and textures of South America. By the end of 2014 we hope to have more than 10 new planes flying on our regional routes.
Take another look at the benefits and new features we announced in December 2013: Upgrade request listing, expansion of our VIP Lounges network, and preferential seating benefit.