New LANPASS exchange and return policy

For all of the redemptions performed since August 1, the charge for changing or returning tickets redeemed with LANPASS KMS will depend on the proximity of the flight date and the flight distance. In addition, the charge will be in money rather than in LANPASS KMS.

Remember, all changes and returns must be made ​​through the sales office and contact center.

  • New LANPASS exchange and return policy

    To find flight distances, click here.

    Review the return policy in effect for redemptions performed up to August 1, 2013, here.