Find the answers to all your questions and plan your trip quickly and simply by using the online information and services we have provided for you.
If you wish to request additional information, please contact our Help Desk.
To check the most up to date schedules for arrivals and departures for flights operated by TAM, go to Flight Status.
- The Ticket Change service can service is only available through the TAM Call Center in your country.
- Get information about topics such as: excess baggage, restricted articles and luggage tips at TAM.
Passengers with Special Needs
- Learn about the different services available for passengers with special needs.
- Settle your doubts about the TAM Frequent Flyers Program. Review the Frequently Asked Questions section.
Option 1: TAM Fidelidade clients
Option 2: TAM.com.br clients
Option 3: Agencies