LAN informs that the sales and check-in system update has concluded
Santiago - Chile, September 10th, 2012
We encourage passengers to keep following the preventative measures explained at the end of this statement.
LAN.com, Contact Center and sales offices are operative. Airports are operating normally and flights are departing on schedule.
Passengers who have flights scheduled and have not been able to Check-in through LAN.com, please be at the airport at the time indicated on your boarding pass, 3 hours before your flight (4 hours if flying from/to the United States).
We encourage passengers to follow these preventative measures:
For passengers travelling between September 7 and 24
- Please be at the airport at the time indicated on your boarding pass, 3 hours before your flight.
- Take a printed copy of your boarding pass to the airport. Otherwise, you should make sure you have a copy of your sales receipt, the details of your ticket or your booking code with you.
- We recommend that Comodoro, Premium Silver and Premium LANPASS members have their Elite membership card with them.
We regret this situation and the inconvenience that it has caused our passengers. All our teams are working hard so that this transition period is as short as possible and we can go back to operating normally, offering our passengers the best service.