Flight information 24 hours a day, seven days a week.

Comodoro and Premium Silver benefit, available 24 hrs. a day

WIth this service, LAN will resolve any inconvenience related to flights for our Premium Silver and Comodoro passengers.

  • Via www.lan.com/c24 or our Call Center, a team of representatives will be available to offer you information on your flight in an hour or less.

    Go to this new benefit

    How do you use this benefit? It’s easy:

    • Contact us via the LAN Call Center number for the country you’re in. If there is no Contact Center number for your country, call Chile long distance at 56-2-687-2400.
    • Remember that you must provide all relevant information, as it may be necessary for us to contact you in the event that there are questions regarding your request.
    • Outside of office hours, this service - accessible via the site or the Contact Center - will be available in English and Spanish. During business hours, you can receive assistance with regards to flight and / or related ground services in Spanish, English, German or Portuguese.
    • Requests will receive responses if they are received at least two hours prior to the flight’s departure.


    Terms and Conditions:

    • This service only provides responses with respect to your flight, date changes (as permitted by the purchased fare) and itinerary changes.
    • Requests related to stays, transfers and anything unrelated to LAN flights or any of LAN’s associate airlines will not receive responses.
    • We will not make any exceptions that are not permitted by your purchased fare.