Premium Silver category
Listed below are all the benefits of Premium Silver membership. Also specified are the benefits recognized on oneworld flights.
Premium Silver category benefits
6 complementary coupons for a one-way electronic Upgrade for you or a companion* for use with LAN tickets that have been paid for, subject to the purchase of tickets in fare groups that allow for the benefit to be used (and subject to availability). Find out how many upgrade coupons are needed per route and the fare groups that allow for this benefit to be used.
From June 1, 2011, you can also use coupons to apply for an upgrade for tickets redeemed using LANPASS KMS. Find out how many upgrade coupons are needed per route and how to take advantage of this benefit. How to take advantage of this benefit.
You can apply for an upgrade at LAN.com from 48 hours prior to your flight's departure. You can do this at the end of your web check-in or directly through LAN.com.
Cabin upgrades using your LANPASS KMS.
When you buy a ticket in economy class for an international flight sold and operated by LAN, you can redeem a cabin upgrade for you and your flight companions* using your LANPASS KMS. This is a benefit with limited capacity.
Upgrade request list
Now you can check where you are on the Upgrade request list online. The app is available on LAN.com. See more.
As a Premium Silver member, you will receive a bonus of 100% more kilometers on distances flown on LAN, TAM and American Airlines flights. For example, if you fly 10,000 kilometers, 20,000 kilometers will be credited to your account.
As a Premium Silver member, you can check-in using the Premium Business or Premium Economy class counters, even when you are traveling in Economy class, just by showing your membership card. This benefit is available on international routes and is valid both for LAN and TAM flights, as well as on oneworld airlines. This benefit is only valid for the cardholder and a companion*.
You can board when you want, even after boarding has begun, using the preferential boarding line. This benefit is valid on LAN, TAM flights or on any oneworld airline flight.
Access the LAN, TAM and oneworld alliance VIP salons with a guest. This benefit can only be used by the cardholder and their companions when traveling on flights operated by LAN, TAM or oneworld alliance airlines, whatever class the member is traveling in.
Access to the LAN VIP salons is available for members traveling on flights operated by LAN, TAM or oneworld alliance airlines.
Access to the TAM VIP salons is available for members traveling on flights operated by LAN or TAM.
Access to oneworld alliance airline VIP salons is available for members traveling on flights operated by LAN or one of the airlines belonging to this alliance.
* If you want to enter the Mistral salon in Santiago with more than one companion*, including children, they must pay an entrance fee. A preferential fee will be charged and this benefit is subject to availability. More details about this benefit.
Free excess baggage
On flights sold and operated by LAN, you are entitled to 1 piece of excess baggage weighing 23 kg.
When you take international flights, we'll label your baggage so that, whenever possible, it's among the first out.
Preferential Contact Center
Preferential attention through our Contact Center, 24 hours a day, 7 days a week, with comprehensive attention from executives who will help you with any LAN or LANPASS service you need.
Please remember that to access some of these services you will be asked for your telephone password. To obtain it, please go to Password Recovery.
Outstanding km. accumulation at no additional charge through our Contact CenterYou can earn LANPASS KMS. that do not appear in your statement through our Contact Center and Lan.com at no extra cost.
No charge for the reissue of your LANPASS reward tickets
If you want to change the date, route and/or flight of a ticket you have redeemed using LANPASS KMS., you can do so at no extra cost. This benefit is valid for the cardholder and their companions*.
*A companion is classed as a person traveling with a Comodoro or Premium Silver member on the same dates and on the same flights and whose reward ticket was redeemed using a Comodoro or Premium Silver member's kms.
NOTE : When a member become a member of a different category, whether this is a higher or lower one than the initial one they belonged to, the benefits of the previous category are replaced by those of the new category.