LANPASS Frequently Asked Questions
- Earning Kms.
- Redeeming Kms.
- Elite categories
- oneworld and affiliated airlines
- LANPASS Services at LAN.com
oneworld and affiliated airlinesAs a member of our frequent flyer program, you can earn LANPASS kilometers when flying with any of alliance's airlines*. You can also redeem flights to any of its nearly 900 destinations worldwide. Go to the oneworld and LANPASS affiliated airlines.
*For fares for which kms. can be earned. Check the following tables for details about each airline.Yes, you can earn kms. on oneworld airlines or LAN affiliated airlines.
There are specific restrictions for each airline. Find out about the restrictions for earning kms. with affiliated airlines.
These kms. will appear in your statement within 30 days of your flight.LANPASS KMS. earned on affiliated airline flights (oneworld and other LANPASS affiliated airlines) will appear in your account within 30 days of your flight.Yes, with oneworld or affiliated airlines.
To redeem a flight with other oneworld or affiliated airlines, use LAN.com, our Contact Center or ask your travel agent.
You can choose between more than 900 destinations worldwide and your flight can involve more than one airline.
To see the destinations and airlines available, click here.There are some routes that are not available on LAN.com and that must be redeemed through our Contact Center or LAN offices.The LAN leg is calculated using the Flexible Rewards Table and the leg on the affiliated airline is calculated using the oneworld Rewards Table. The number of kms. you need to redeem a flight with a leg on another airline is equivalent to the sum of the two previously mentioned legs.
If the journey doesn't involve any LAN flights, the number of kms. is calculated by adding together the legs using the oneworld Rewards Table.Check the baggage allowance for the airline operating the flight.Yes. Check the terms and conditions for changes made when flying with oneworld or affiliated airlines.Flights redeemed using LANPASS KMS. where all or one or more legs are operated by oneworld airlines cannot be changed through LAN.com and must be changed through LAN offices or our Contact Center, according to the conditions that apply for changing LANPASS rewards.The current conditions of the LANPASS program are those that are valid, apart from the exceptions described at LAN.com.Check out information provided by your frequent flier program to see whether there is an agreement and which channels are available to redeem a ticket on LAN or TAM.