• Special Needs

    Help us make your flight as comfortable as possible. At LAN we offer solutions for various medical needs. Request them in advance at our Contact Center or LAN offices.

    Medical Needs


    Our company does not limit acceptance of customers with disabilities or reduced mobility. If passengers disabilities would prevent them from attending to their needs during the flight, or if their degree of immobility would prevent them from assisting themselves in the event of evacuation, they must always travel with a companion to assist them during the trip.The companion must be a legally responsible adult who is able to communicate with the crew and the passenger, and who is capable of assisting the passenger during boarding, the flight itself, and disembarkation. The companion must be seated next to the passenger.