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Being Ethical And Responsible
We promote and ensure ethical and transparent behavior in all our decisions, inspired by the values that identify us: safety, achievement, efficiency and friendliness.
LAN's Code of Conduct
This is a formal, official document in which LAN sets out its position regarding a series of important issues. By signing this document, all LAN employees undertake to comply with its standards of ethical conduct and observe the values of LAN Culture.
Some of the issues addressed by our code of conduct are: safety, compliance with rules and regulations, respect for and minimization of impacts on the environment, non-discrimination, integrity and confidentiality criteria and general behavior conducive to respectful and cordial relationships with our clients and passengers, among other important issues.