About LANPASS

About LANPASS

Check all useful information so you can take full advantage of all the benefits and privileges of being a LANPASS member.
Earn kilometres by flying LAN, TAM routes or any one of our affiliate airlines, as well as by using the services offered by companies that form part of the oneworld alliance.

  • News about redeeming your LANPASS KMS.

    Redeem your LANPASS KMS. and fly within Colombia!

    Starting in December of 2011, you will be able to redeem your LANPASS KMS. for domestic flights in Colombia. Don't miss this opportunity and travel now! See more

    Enjoy our Flexible Redemption System now in Premium Business and Premium Economy classes as well

    An additional reward level has been added to the one that already exists for the Premium Business and Premium Economy classes, giving you more availability to redeem your LANPASS kilometers. See more

    Redeem an Upgrade with your LANPASS KMS.

    Redeem an Upgrade with your LANPASS kilometers no matter what the fare you paid for your tickets. See more

    Redeem your LANPASS KMS. for an upgrade on your one-way or round trip

    Use your LANPASS KMS. to redeem an upgrade to the next highest cabin class on your one-way or round trip. To enjoy this promotion, call the LANPASS Call Center or ask your travel agent. See more

    LANPASS reward and refund charges will be modified

    Starting April 1st, 2010, the charges made for LANPASS reward refunds will change. These charges will depend on how many kilometers were used to redeem the ticket. See more

    News about Upgrades using coupons or Commodore Unlimited Upgrades

    Apply for an Upgrade using coupons or apply for the Commodore Unlimited Upgrade when you redeem your tickets with your LANPASS KMS.

    We recommend anticipating your upgrade and apply for your upgrade when you check in at LAN.com between 48 and 2 hours before the departure of your flight. That way, you will have a better position in the list of priorities according to your Elite category. See more

    Advance notice when flights are rescheduled

    All members will be notified of any changes in the flight schedules via an email and a text message. If you are a Commodore, you will also receive a personalized call from one of our Call Center agents.

    News about LANPASS benefits

    We are expanding our network of VIP Lounges

    Our preferential passengers will be able to enjoy 5 new lounges at the following international airports: Ezeiza, Miami, and El Dorado, Bogotá (these three lounges are already open), and, in 2014, in Santiago de Chile and Sao Paulo. See more.

    Upgrade request list

    Now you can check where you are on the Upgrade request list online. The app is available on LAN.com. See more.

    Preferential Seat Benefit

    Now available for international flights as well as domestic LAN flights. All of our Commodore Black, Commodore, and Emerald members will have access to preferential seats in the first rows and emergency exit rows of the Economy cabin. These seats can be selected through LAN.com and the Preferential Contact Center.

    New benefits for Premium Silver LANPASS clients starting April 1, 2010

    Reissue of your LANPASS reward tickets at no extra charge: for date, route and flight changes, you can have your LANPASS reward tickets reissued at no extra charge. See more

    News about accrediting LANPASS KMS.

    Credit your pending kms. at LAN.com for free

    Kilometers flown and earned with LAN and other companies that don't appear in your account can now be credited online for free. This has a cost of 1,000 km per service via our Call Center or LAN offices for LANPASS and Premium clients. See more

    Find out about the many different ways to earn LANPASS km

    With LANPASS, there are lots of different ways to earn kilometers. Choose the products and services of our affiliated companies and fly for free sooner than you think! See more

    oneworld airlines and other LANPASS-affiliated airlines News

    Redeem your LANPASS KMS. with oneworld and affiliated airlines at LAN.com!

    Now you can redeem your LANPASS KMS. for flights 100% operated by any oneworld or affiliated airline at LAN.com. You can also redeem your kms. at LAN ticket offices, through our Call Center, or with the help of your travel agent. See more

    Find out about the new way to accredit outstanding oneworld airline kms. online

    To accumulate outstanding kms. from oneworld and associated airlines, you must present your boarding pass and a copy of your ticket. If you don't, your request may not be processed by LANPASS. See more

    Air Berlin joins oneworld

    As of March 20, the German airline, Air Berlin, together with its Austrian subsidiary, Niki, have joined oneworld. Both airlines now offer the services and benefits of the oneworld alliance and contribute to an important expansion of the alliance's network in Germany, Austria and central and southern Europe. LANPASS members can now earn kms. when flying with Air Berlin and Niki and redeem their kms. for flights with these airlines.

    Earn double kms. flying with Air Berlin

    Between March 20 and May 15, an 'earn double' promotion will run. Members of Air Berlin's frequent flyer program (Top Bonus) will earn double the amount of miles when flying with LAN and oneworld airlines and LANPASS members will earn double the amount of kms. when flying with Air Berlin and Niki, its Austrian subsidiary.