Baggage info

Sports Equipment

You must bear the following in mind:

• Special items should be packaged accordingly within a piece of luggage (a bag or box specially designed for transportation).
• The volume of the packed piece does not exceed 203 linear cm excepting for surf boards, which can have a maximum volume of 300 linear cm.
• That each piece does not exceed 23 kilograms in weight. By paying the excess corresponding to the route, the maximum weight may reach to 45 kilos; except on connections with Iberia, British Airways, and Qantas and on flights to/from Europe or Oceania on which the maximum weight is 32 kilos.
• Must meet the security conditions required for baggage and may not transport prohibited items.
• Items such as windsurfing boards, kayaks, canoes and paddles, hang gliders, vaulting poles, and javelins may only be transported via LANCARGO.
• In the case of bicycles traveling in one piece, the handlebars must be fixed sideways and the pedals must be removed; otherwise, they must be wrapped in a material so as to prevent them from damaging other articles.

Musical Equipment

You must bear the following in mind:

• As fragile items, they must be transported in containers specially designed for them.
• Small instruments may be carried in the cabin, provided that they are going in their case and comply with the requirements established for hand luggage.

NOTE: LAN's liability for damages incurred by these items (sporting or musical) is limited to what is established by law and existing international treaties.

You must bear the following in mind:

• This service must be requested through our Contact Center or LAN Sales Office at least 48 hours prior to the flight since it requires confirmation.
• Transport is subject to an excess baggage charge as an extra piece of baggage under the same policies and rules of charges according to weight ranges applied to pieces of normal baggage, excepting the transport of seeing-eye dogs, service monkeys accompanied by their owners and rescue dogs. For additional information please contact our Contact Center.
• Animals must be at least eight weeks old.
• It is the passenger’s responsibility to find out about the requirements and legal and sanitary restrictions both in the destination country, as well as in stopover and connecting countries in their itinerary.