| City | Address |
| Quito | Call Center Nacional: 1 800 10 10 75 Av. La Coruña y Av. Fco. de Orellana Centro Comercial Quicentro Shopping (planta baja) |
| Amazonas N47-205 y Río Palora. Edificio Hammonía | |
| Guayaquil | Mall del Sol, locales 82 y 83 (planta baja) |
| Malecón 1401 e Illingworth, piso 5 | |
| Cuenca | Bolívar 9-18 y Benigno Malo |
| Manta | Av. 2 No. 1155, entre calles 11 y 12. Edificio Banco Pichincha. Piso 9, oficina 904 |
| Country | Call Center |
| Germany | 01805 - 340767 (14ct/Min.) |
| Argentina | 0810-9999-LAN (526) |
| Australia | 1 800 558 129 |
| Bolivia | 800 100 521 |
| Brazil | 0 800 761 0056 |
| Canada | 1-866-435 9526 |
| Colombia | 01 800 956 4509 |
| Chile | One number in Chile: 600 526 2000 From outside of Chile: (562) 6872400 Customer service: (562) 5656498 |
| Ecuador | Call Center: 1 800 101075 Customer service: 1 800 010281 |
| Spain | (34) 902 112424 |
| United States | 1-866-I FLY LAN / 1-866-435 9526 |
| England | 0800 977 6100 |
| Mexico | 01 800 123 1619 |
| Peru | Lima: (51-1) 213 8200 Region: 0 801 1 1234 |
| Uruguay | (598 - 2) 902 3881 |
| Venezuela | 0 800 100 8600 |
| Other Countries | (56 -2) 687 2400 |
* Calling from Chile and mobile phones, charge correspond to a local call. From mobile phones it could be neccesary to dial 0. |
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